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One of the most alarming statistics is the amount of fall-related injuries occurring in the older adult population. According to the National Council on Aging NCOA (LINK), falls are the leading cause of fatal AND non-fatal injuries in seniors.
Furthermore, every 11 seconds an older adult is treated in the emergency room for a fall, and every 19 minutes an older adult dies because of a fall.
In addition, fall-related injuries cost the United States $50 billion in the year 2015, and this number is expected to increase.
Falls can occur suddenly and without warning. Oftentimes, older adults are simply completing their daily routines, and (1) mishap can lead to a fall. T
his is why following consistent safety precautions are so important for reducing the chances of falls in seniors.
In my blog titled Falls in the Elderly Risk Factors and Preventions (LINK), I discuss the primary reasons why falls occur in the elderly, and how to reduce these falls in the future.
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As a Physical Therapist who works in the rehabilitation unit with the elderly on a weekly basis, I also recommend a medical/fall alert device. Typically, this is a button that can be worn or used around the house.
When a fall or an emergency occurs the user can press the button to activate an emergency response team. This can save valuable time, which can be crucial in a life or death situation.
A medical/fall alert device can be used by people of all ages however; I highly recommend a medical/fall alert device for older adults, and especially older adults that live alone.
researching many different companies, I have decided that one of the best companies in the industry that produce medical/fall alert devices is a company called MobileHelp.
MobileHelp offers a wide range of fall detection products, and is very cost-effective and easy to use. Not to mention, they have an excellent customer service team and tons of opportunities for savings and discounts.
In this blog, I will be providing information on the different types of products that MobileHelp has to offer.
But first, I would like to provide a brief background of this company, as well as some of the benefits of their services.
MobileHelp Background
MobileHelp is a Florida-based company founded in 2006 and is a provider of medical/fall alert devices (LINK). MobileHelp produces many different types of fall alert devices, which will be discussed in more detail in the sections below.
As a Physical Therapist, I am absolutely impressed with the products that are offered through MobileHelp.
MobileHelp holds an A+ rating with the Better Business Bureau (LINK), and according to consumersadvocate.org (LINK), MobileHelp has an overall rating of excellent and operates by using (3) convenient products which work by cellular connectivity.
This means that no landline or cellular contracts are needed when using these (3) products which include: MobileHelp Classic, MobileHelp Solo, and MobileHelp Duo.
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There are many other features and advantages to using MobileHelp products that offer an overall comprehensive, low-cost, convenient, and effective system. The features and advantages include:
- Mobile Service on the AT&T network (no landline required)
- 1400 ft range for pendants away from the base station
- FDA registered company
- Live Chat on the website
- Free activation and shipping
- No equipment to purchase
- No long-term contracts or hidden fees
- Risk-free 30-day trial
- Free lock-box with every order, allows the emergency team to use a passcode to access a key to your home preventing the need to break any doors or windows.
- U.S. based 24/7/365 emergency monitoring service
- 2-way communication with emergency personnel on all devices
- Automatic fall button that automatically detects falls (optional) for an additional $10/month, to replace any pendant
- MDLIVE telehealth service for an additional $9.95/month.
- GPS tracking system for all MobileHelp Solo (on-the-go) devices
In addition, some disadvantages and important things to note are:
- The AT&T network may not be available in certain locations.
- The automatic fall button does not detect 100% of falls. Always push the help button if able.
Now that you have a brief overview of what MobileHelp is and what they have to offer, let’s discuss their different product listings.
MobileHelp Products
MobileHelp Classic
The MobileHelp Classic is an in-home based unit that comes with an additional water-proof pendant that can be worn anywhere in the home.
One of the greatest features of the MobileHelp Classic, as stated above, is that it does not require a landline for service.
Also, the remote activation has extensive coverage of 1400 ft, which means an individual wearing the pendant can be as far as 1400 ft from the base unit, and still be able to call for help. The MobileHelp Classic comes with 4 different payment plans (LINK).
- Annual Plan ($359.40/year)
- Semi-Annual Plan ($179.70/6 months)
- Quarterly Plan ($98.85/3 months)
- Monthly Plan ($19.95/month)
In addition, MobileHelp Classic along with all the other MobileHelp products is backed by a 100% US-based response center with associates that are certified by the Security Industry Association (LINK).
As a customer, you will receive 24/7 U.S. based monitoring and assistance.
**ALLEY TIPS: Prices are subject to change at any time, please refer to the links provided for accurate pricing**
MobileHelp Wired Home
The MobileHelp Wired Home is also used inside of the home and is perfect for individuals who prefer to use a landline.
The MobileHelp Wired Home does NOT require a cellular signal, and like the MobileHelp Classic, also comes with a wearable water-proof pendant with extensive coverage of 1300 ft. The 4 different payment plans for the MobileHelp Wired Home includes (LINK):
- Annual Plan ($275.40/year)
- Semi-Annual Plan ($137.70/6 months)
- Quarterly Plan ($74.85/3 months)
- Monthly Plan ($24.95/month)
**Prices subject to change**
MobileHelp Solo
The MobileHelp Solo is best used for individuals who are on-the-go, or who travel periodically from place-to-place.
Like the MobileHelp Classic and MobileHelp Wired Home, the MobileHelp Solo also comes with a 100% wearable water-proof pendant that provides access to an emergency call center with just (1) click of a button.
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One of the highlights of the MobileHelp Solo is that it comes with a GPS tracking system, which allows the emergency response team to quickly track your location.
The Medical Alert System with GPS works with GPS satellites, which constantly transmit locations to your device (LINK). T
his can not only help save precious time during an emergency but also allows the closest emergency responders to be dispatched to your location.
Like the products listed above, the MobileHelp Solo also comes with 4 different payment plans (LINK) which include:
- Annual Plan ($395.40/year)
- Semi-annual Plan ($197.70/6 months)
- Quarterly Plan ($104.85/3 months)
- Monthly Plan ($37.95/month)
**Prices subject to change**
MobileHelp Duo
One of my favorite products, and one that I recommend most is the MobileHelp Duo. This product combines the MobileHelp Classic and MobileHelp Solo in one convenient package.
of the benefits of having both of these units is that it offers individuals complete protection. For example, this product includes a home-based unit that does not require a landline, as well as an on-the-go unit perfect for traveling.
In addition, this product also comes with a water-proof pendant to be worn either around the neck or on the wrist for quick, easy access to the emergency response team.
Since this unit includes the MobileHelp Solo product, it comes with the GPS tracking as mentioned above.
The 4 payment plans of the MobileHelp Duo system includes (LINK):
- Annual Plan ($443.40/year)
- Semi-Annual Plan ($221.70/6 months)
- Quarterly Plan ($119.85/3 months)
- Monthly Plan ($41.95/month)
**Prices subject to change**
Mobile Duo
The Mobile Duo also offers complete protection similar to the MobileHelp Duo listed above. The primary difference with this plan is that it comes with (2) MobileHelp Solo units instead of a home-based unit, and also includes (2) water-proof pendants.
In other words, with this plan, you can cover up to (2) people under one payment plan.
The Mobile Duo provides all the features of the MobileHelp Solo including the GPS tracking system. The 4 payment plans for this unit includes (LINK):
- Annual Plan ($479.40/year)
- Semi-Annual Plan ($239.70/6 months)
- Quarterly Plan ($128.85/3 months)
- Monthly Plan ($44.95/month)
**Prices subject to change**
MobileVitals Duo
The MobileVitals Duo is a Bluetooth-enabled system that allows customers to monitor health information such as blood pressure, weight, and oxygen saturation.
The information gathered then gets collected by the system, and stored into the user’s customer portal which is kept secure and available to access in the future.
A record of the user’s health information can also be accessed via an app on the MobileHelp Touchpad, which will be discussed in the next section.
With the purchase of a MobileVitals Duo, customers will receive the following equipment:
- Blood pressure monitor
- Digital weight scale
- Pulse oximeter
In addition to the MobileVitals Duo, customers will also receive a mobile medical alert system for on-the-go, along with (2) water-proof pendants to wear either around the neck and/or on the wrist.
MobileHelp Touch
The MobileHelp Touch is a soft-touch pad that enables the user to access various MobileHelp apps in one convenient location. Apps on the MobileHelp Touch allow the user to be able to connect with caregivers and/or doctors and includes (LINK):
- Medication reminders (optional)
- Cognitive games
- Personal picture gallery
- Soft-touch help button
- MobileVitals (additional cost)- which allow access and storage of personal health information (see MobileVitals Duo above)
- Message App- Allows the user to be able to contact their doctor via the messaging app
- Education- Depending on the model, the user may also have access to videos and articles on general health and safety
Like the products listed above, MobileHelp Touch also comes with a water-proof pendant to be worn around the neck or on the wrist. There are (2) payment plans for the MobileHelp Touch which includes (LINK):
- Annual Plan: ($599.40/year)
- Semi-Annual Plan: ($299.70/6 months)
**Prices subject to change**
**Different models of the MobileHelp Touch may provide different applications. Some apps listed above may or may not be available depending on the model you receive. Make sure to ask before purchasing**
MDLIVE
The MDLIVE is a teleheath service that can be accessed online, via phone or through the MobileHelp Touch device. This telehealth platform provides online access to board-certified doctors, and board-certified medical advice.
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In my previous blogs, I discuss how telehealth is changing the healthcare industry. With telehealth, customers/patients can provide their information online or via phone and visit online with a doctor without leaving the comfort of their home.
Another benefit to telehealth is that you can get your prescriptions refilled without having to wait weeks for a scheduled in-person appointment.
You can get MDLIVE added to your account for just $9.95/month.
**ALLEY TIPS: Telehealth is best used for general non-emergency conditions. For emergency situations, press your pendant or help button**
Promotions and Additional Savings
Now, for the moment you’ve all been waiting for, SAVINGS! there are some excellent savings and promotions that you, as a customer, can take advantage of.
For this blog, there are (2) primary promotions that I would like to discuss.
MobileHelp customers can receive 2-free months, free overnight shipping, 50% off fall detection, and no equipment fees.
This offer is only valid for a limited time and is only available to new customers for their first year of service.
In addition, MobileHelp customers can receive $25 off the Solo, Duo, or Classic “Annual” plans by using the code MOBILHELP during checkout.
Keep in mind that certain conditions may apply. Click on the banner below for more details.
Lastly, MobileHelp customers can receive $35 off of the MobileHelp Classic, MobileHelp Duo, and MobileHelp Solo “annual” plans. To receive this offer, just click on the banner below and use the code REHABALLEY during checkout.
The dates for this offer are ongoing, however, it is not valid on previous purchases or when combined with other offers.
As a reminder, all MobileHelp products and plans come with a risk-free 30-day trial. A full refund will be issued if all equipment is received before the end of the 30-day trial.
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MobileHelp also offers a referral program. Refer a friend and receive a $200 reward after your friend has remained a customer for 60 days. Click HERE for more information on the referral program.
Hopefully, this article provides you with better information regarding the MobileHelp alert system.
This device is definitely worth the investment by offering peace of mind that you or your loved ones have security while they are at home or on the go.
To read other health-related topics regarding general health, safety, and rehabilitation please visit my website at https://rehaballey.com/blog/.
Be safe, stay optimistic, and as always GOD BLESS YOUR ENDEAVORS!!
**This blog uses affiliate links, Rehab Alley may get a commission for the sale of this product**
